STORE POLICY
Because We Care
At Austin's Art Alliance, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING POLICY
How It Works
The Alliance carefully wraps or boxes every item sent to our customers with great care. We are not responsible for broken, lost, damaged, or stolen art after it leaves the shipping location. We will gladly insure your purchase before it leaves the shipping location at your request for the original value of the art piece.
OUR RETURN POLICY
Everything You Need to Know
We want every customer of the Alliance to be completely satisfied with their purchase. We are more than happy to do everything in our power to make a situation right. We will gladly refund your purchase within 14 days for an art piece if you receive it and are not satisfied with the product (minus shipping costs and/or customizations to products including framing costs)
OUR PRIVACY POLICY
Your Data is Secure