FAQS
Your Questions. Professional Answers.
We want to anticipate any concerns and prevent any issues that may come up as you browse through our collections. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.
WHAT IS YOUR RETURN POLICY?
We want every customer of the Alliance to be completely satisfied with their purchase. We are more than happy to do everything in our power to make a situation right. We will gladly refund your purchase within 14 days for an art piece if you receive it and are not satisfied with the product. We are not responsible for broken, lost, damaged, or stolen art after it leaves the shipping location. We will gladly insure your purchase before it leaves the shipping location at your request for the original value of the art piece.
DO YOU SHIP INTERNATIONALLY?
While we appreciate our international supporters, we are not currently in a position to ship our art pieces internationally at this time. We hope to be able to provide this service in the future as our Alliance expands.
WHAT TECHNIQUES DO YOU USE TO PRODUCE YOUR ART?
MT uses a variety of different techniques to produce his art. He primarily uses latex paints of varying consistencies. Our other artists can be contacted directly for more information regarding the techniques they use.